The Hon. Kumara Jayakody
Hon. Kumara Jayakody stated that although most consumers are aware of the registration process, a small proportion may not respond under any system. He said introducing general outbound reminder calls would require additional call centre staff and incur significant costs, though targeted measures could be considered if specific problems are identified.
Verbatim record (translated)
Machine-translated from Sinhala / Tamil / English¶ 01 Whatever system we adopt, a small percentage will not respond. Consumers are registered with awareness of the process. Introducing outbound reminder calls entails additional costs and staffing for call centres. While we can consider targeted solutions if specific problems are presented, doing this generally would involve significant expenditure.
Provenance
- Source
- Hansard, Tuesday, 17 June 2025 ·No. 1750929357043199 ·English daily/uncorrected Hansard
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/lk/speeches/14506
Cite as: The Hon. Kumara Jayakody. 10th Parliament, Parliament of Sri Lanka. Hansard, 17 June 2025. No. 1750929357043199. Politick, https://staging.politick.io/lk/speeches/14506